Before you return a House of Tuhina product, please take a moment to understand how our products are made. Most of our products are handcrafted by craftsmen in India, resulting in each product being unique and slightly different from each other. The beads therefore may vary slightly. Metal Beads & pearls are always different from each other. All our products go through a strict quality check before shipping.
Returns & Exchanges will ONLY be accepted if your order is damaged in transit or you have received the incorrect product. In case your order is damaged in transit or you have received the incorrect product, you must return them in the exact condition in which it was received (unworn, with original packaging and the barcode tag, must not be tampered with).
Packages lost in transit and we are unable to provide a replacement within 7 days of notification.
We shall not be able to process the cancellation if the order/orders are processed.
All products sold on this website are guaranteed authentic. However, we are unable to comment on the authenticity of items not purchased from www.houseoftuhina.com.